Why partner with IDEXX?

Contributing to something bigger than ourselves
Woman sitting on mountain with her golden retriever.
 

About IDEXX

At IDEXX, we are driven by a desire to contribute to something bigger than ourselves by making a positive social impact on a global scale.
Our Purpose is to be a great company that creates exceptional long-term value for our customers, employees, and shareholders by enhancing the health and well-being of pets, people, and livestock.

IDEXX Purpose and guiding principles

What we do

IDEXX Laboratories, Inc. is a global leader in pet and animal healthcare innovation. We help veterinarians provide advanced medical care to their patients, improve staff efficiency, and build more economically successful practices. IDEXX is also a worldwide leader in providing diagnostic tests and information for livestock and poultry, tests for the quality and safety of water and milk, as well as point-of-care and laboratory diagnostics for human medicine. Headquartered in Maine, IDEXX employs more than 11,000 people worldwide and offers solutions to customers in over 175 countries.

Our commitment to corporate responsibility

Corporate responsibility is at the core of everything we do at IDEXX. We prioritize investments that support our Purpose and Guiding Principles, conduct ourselves with the highest ethical standards, empower and reward our employees, promote a culture that values diversity and inclusion, and seek to enhance environmental sustainability in our facilities and operations.

Woman playing with her dog in the fall leaves

Highest ethical standards

At IDEXX, being ethical is part of who we are. We conduct our business with the highest ethical standards and in strict compliance with all applicable laws and regulations.

We expect our global suppliers to share this commitment to ethical business practices and respect human rights throughout the value chain.

Our Code of Ethics outlines the rules and guidelines that help us all live by this commitment.

Two IDEXX employees working in the laboratory

Inclusion and equal opportunity for all

We recognize and respect diverse perspectives, talents and experiences, and we believe these differences are essential drivers of our innovation and success. To best serve our customers and communities, we seek to ensure our global workplaces are dynamic, welcoming and supportive for all employees.

Through our robust programs, we ensure a diverse and dynamic workplace that is supportive of all of our employees and partners and representative of the customers and communities we serve. Read our commitment statement.

IDEXX employee working in the garden

Environmental sustainability

At IDEXX, we apply our culture of innovation, continuous improvement, and entrepreneurism to sustainability, especially when considering the impact our products and operations have on people and the environment. 

To help mitigate environmental impact, IDEXX has developed an environmental sustainability framework that focuses on four areas:

  • Climate Mitigation, Adaptation & Resiliency
  • Circular Economy & Product Stewardship
  • Sustainable Packaging & Transportation
  • Responsible Internal Waste & Water Use


We established environmental goals that are supported by teams across our company and are committed to the long-term management of our environmental impacts and immediate actions that support our goals. This includes multiyear projects to address GHG emissions, improve environmental data, and reduce plastic in our products and packaging, laying the groundwork for impact reduction. To learn more, please visit Corporate Responsibility.

IDEXX employee wearing a mask and face shield

Business continuity

Maintaining and sharing business continuity plans and best practices are critical to our mutual success, which is why business continuity planning is an important part of the supplier business review process at IDEXX. 

IDEXX seeks suppliers that have well-documented business continuity plans that are regularly updated, tested, and shared to ensure they meet all of our resiliency and agility requirements. Once you become a supplier, we ask that you communicate identified risks and their potential impact to people or critical business processes and assets as soon as practical.

Have questions?

Frequently asked questions