Why partner with IDEXX?

Contributing to something bigger than ourselves
Woman sitting on mountain with her golden retriever.


At IDEXX, we are driven by a desire to contribute to something bigger than ourselves by making a positive social impact on a global scale.
Our Purpose is to be a great company that creates exceptional long-term value for our customers, employees and shareholders by enhancing the health and well-being of pets, people and livestock.

IDEXX Purpose and Guiding Principles

What we do

IDEXX Laboratories, Inc.is a global leader in pet and animal healthcare innovation. We help veterinarians provide advanced medical care to their patients, improve staff efficiency and build more economically successful practices. IDEXX is also a worldwide leader in providing diagnostic tests and information for livestock and poultry, tests for the quality and safety of water and milk, as well as point-of-care and laboratory diagnostics for human medicine. Headquartered in Maine in the US, IDEXX employs more than 10,000 people worldwide and offers solutions to customers in over 175 countries.

Our commitment to corporate responsibility

Corporate responsibility is at the core of everything we do at IDEXX. We prioritise investments that support our Purpose and Guiding Principles, conduct ourselves with the highest ethical standards, empower and reward our employees, promote a culture that values diversity, equity and inclusion (DEI), and seek to enhance environmental sustainability in our facilities and operations.

Woman playing with her dog in the fall leaves

Highest ethical standards

At IDEXX, being ethical is part of who we are. We conduct our business with the highest ethical standards and in strict compliance with all applicable laws and regulations.

We expect our global suppliers to share this commitment to ethical business practices and respect human rights throughout the value chain.

Our Code of Ethics outlines the rules and guidelines that help us all live by this commitment.

Two IDEXX employees working in the laboratory

Diversity, equity and inclusion

When different people with different perspectives and backgrounds come together to achieve our mission, we all win. Diversity, equity and inclusion (DEI) is the engine behind our innovative solutions and an essential part of our corporate culture.

Through our robust DEI programmes, we ensure a diverse and dynamic workplace that is supportive of all of our employees and partners and representative of the customers and communities we serve. Read our commitment statement.

IDEXX employee working in the garden

Environmental sustainability

IDEXX’s culture of innovation, continuous improvement and entrepreneurial spirit has always been applied to the issue of sustainability, especially as we consider the impact our products and operations have on people and the environment. 

To help combat the threat of global climate change, IDEXX is developing an environmental sustainability framework and strategic plan. As part of that plan, we have created a globally integrated compliance team whose focus is to develop company-wide standards that will enable us to meet or exceed the increasing number of important regulatory requirements around the world.

IDEXX employee wearing a mask and face shield

Business continuity

Maintaining and sharing business continuity plans and best practices are critical to our mutual success, which is why business continuity planning is an important part of the supplier business review process at IDEXX. 

IDEXX seeks suppliers that have well-documented business continuity plans that are regularly updated, tested and shared to ensure they meet all of our resiliency and agility requirements. Once you become a supplier, we ask that you communicate identified risks and their potential impact to people or critical business processes and assets as soon as practical.

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